Early AccessShopify order and checkout workflows are now available to evaluate.Learn more

WhatsApp-first customer engagement

Turn WhatsApp conversations into customers

Manage customer conversations, follow-ups and connected workflows from one shared workspace. Help your team respond faster and keep every opportunity in view.

  • Shared team inbox
  • Reusable messages
  • Commerce workflows
  • API and webhooks
Live product capabilityComposed, anonymized view
Support workspace Connected
Inbox24 conversations
NNora A.Can I change the delivery time?
FFahadThank you — that works.
LLina S.Is the service available tomorrow?
Nora A.Customer conversation
Web order
Hi, can I change the delivery time for my order?
Of course. What time works better for you?
Any time after 5 PM would be perfect.
Delivery locationLocation shared in conversation
Write a reply…

The everyday problem

Your customers are already on WhatsApp. Your team needs a better way to manage them.

A single phone can work at the beginning. As the business grows, customer context, response speed and ownership become harder to control.

01

Conversations stay with one person

Customer work slows down when the phone or prior context is unavailable.

02

Follow-ups depend on memory

Sales and service opportunities disappear when there is no shared conversation record.

03

Customers repeat themselves

A missing history creates slower replies and unnecessary frustration.

04

Routine updates consume the day

Order, payment and status messages compete with higher-value customer work.

Shared team inbox

Give every reply the context it deserves

Search the conversation, review the message history and respond through the connected company WhatsApp number.

Search conversationsFind names, phone numbers and message content.
Review the full historySee inbound and outbound messages in order.
Work from one company workspaceInvite teammates and manage their access.
Keep rich contextRetain supported media, documents and locations in the conversation.
Explore the shared inbox
Support workspace Connected
Inbox24 conversations
NNora A.Can I change the delivery time?
FFahadThank you — that works.
LLina S.Is the service available tomorrow?
Nora A.Customer conversation
Web order
Hi, can I change the delivery time for my order?
Of course. What time works better for you?
Any time after 5 PM would be perfect.
Delivery locationLocation shared in conversation
Write a reply…

Automation and AI

Reduce repetitive conversations while keeping your team in control

Start with reusable messages and connected events. AI reply recommendations are in early access, and advanced automation is coming soon.

Early Access

AI-assisted reply recommendations require human review. Chatbots, summaries and automatic routing are coming soon.

Available

Message templates

Save consistent replies for common customer questions.

Available

Connected workflows

Trigger operational messages from approved commerce or internal systems.

Early Access

AI reply recommendations

Prepare a suggested response for a person to review.

Coming Soon

Rules and routing

Greetings, away messages and routing workflows are still planned.

Coming Soon

WhatsApp campaigns

Send relevant campaigns—and keep the replies connected

Whatsly is building audience selection, personalization, scheduling and campaign response workflows around the shared inbox. Full campaign management is not yet generally available.

See the campaign direction
1

Select an opted-in audience

2

Prepare a relevant message

3

Schedule the communication

4

Continue replies in the inbox

Customer journey

Stay useful across the full conversation

Whatsly keeps the communication layer simple from the first question to support after the sale.

01

Capture

Bring the first WhatsApp enquiry into a searchable workspace.

02

Engage

Respond with context and consistent reusable messages.

03

Convert

Connect orders, bookings or internal next steps through approved workflows.

04

Retain

Keep history available for support, updates and future follow-up.

Connected business workflows

Connect Whatsly with the tools your business already uses

Commerce connectors handle practical customer updates, while the API and webhooks support focused integrations with your own systems.

Explore integrations
NowWeb workspaceShared inbox and team access in the browser
NextMobile-ready workflowsResponsive improvements for work away from a desk
PlannedDedicated mobile experienceNotifications, history and replies on the move
Coming Soon

Mobile experience

Customer work does not always happen at a desk

Whatsly is web-based today. A dedicated mobile inbox with notifications, conversation history and replies is coming soon.

See what is coming

Practical use across industries

Built for businesses where WhatsApp is already part of the workday

01

E-commerce

Order confirmations, payment reminders and fulfillment updates.

02

Clinics and healthcare

Appointment communication through an approved connected booking workflow.

03

Salons and wellness

Keep booking questions and follow-ups in one searchable conversation history.

04

Education

Respond to course enquiries and keep student communication context together.

05

Restaurants and hospitality

Handle reservations, questions and service updates from shared conversations.

06

Professional services

Continue client conversations with the prior history close at hand.

07

Automotive

Manage service enquiries and status communication across the customer journey.

08

Travel and tourism

Keep booking questions, confirmations and updates inside the WhatsApp conversation.

Reliable business communication

Operational controls, explained in buyer language

Whatsly keeps the technical detail behind the scenes and gives teams clear controls for company access, connected numbers and system integrations.

Separated company workspaces

Credentials, devices, webhooks and messages are scoped to the right company workspace.

Visible number health

Teams can see the status of connected WhatsApp numbers and manage access.

Message status tracking

Message records retain accepted, sent and delivery status information where available.

Controlled integrations

Scoped API keys and signed webhook events reduce unnecessary application access.

Simple plans in Saudi riyals

Start small, add capacity as the team grows

Plans are based on active product pricing and package users, connected WhatsApp numbers and monthly message volume.

Compare plans

Starter

For one person proving a WhatsApp workflow with one connected number.

SAR0/month

14-day trial

  • 1 user
  • 1 number
  • 1,000 messages/month
Start with Starter

Business

For organizations with more team members, WhatsApp numbers and message volume.

SAR499/month

For larger operations

  • Up to 20 users
  • Up to 10 numbers
  • 50,000 messages/month
Start with Business

Start with Whatsly

Ready to manage WhatsApp as a team?

Bring customer conversations, follow-ups and connected workflows together in Whatsly.