Connect appointment reminders to the conversation customers already use

Use templates and the API to connect an approved booking workflow to WhatsApp reminders.

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Connected workflowEarly Access

Business systemEvent occurs

WhatslyScoped connection

Customer updateConversation continues

Signed events keep approved systems informed

Built for the workday

Connect reminders to the booking system your team already uses

Use Whatsly templates and API access with the booking system your team already uses.

Useful for

Clinics with approved booking workflows
Salons and wellness teams
Professional service firms
Education and consultation teams

What it helps you do

Keep the customer conversation connected to the next business step

Trigger from the system you already use

An external booking system can call the Whatsly API when a reminder should be sent.

Use consistent wording

Message templates help staff keep time, location and preparation instructions consistent.

Connect your booking system

Whatsly uses templates and API access with the appointment system your team already uses.

How the workflow fits together

A connected reminder workflow

The booking system remains the source of the appointment, while Whatsly handles the approved communication step.

1
Trigger from the booking system
Call the Whatsly API when the external system decides a reminder is due.
2
Apply consistent details
Use a template for the time, location and preparation information supplied by the workflow.
3
Continue the response
Handle a customer question from the Whatsly conversation history.

Early Access

Available in early access

Templates and API-triggered messaging support this use case. Whatsly does not yet include a calendar or no-code reminder scheduler.

Explore product features

Common questions

What teams ask about appointment reminders

Answers about features, access and how the workflow fits your team.

Does Whatsly include appointment scheduling?

No. Connect your existing booking system to Whatsly for reminders and customer replies.

How are appointment reminders triggered?

An approved booking or internal system can use scoped API access when its own scheduling logic determines a reminder should be sent.

Can customers reply to a reminder?

Yes. Their WhatsApp response can remain in the conversation history for the team to continue.