Reduce repetitive replies while people stay in control

Use reusable templates today, connect business workflows through the API and explore AI-assisted replies in early access.

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Automation pathEarly Access

Business eventAction becomes due

Apply workflow

Prepare assistance

Human review

Built for the workday

Automate repeatable work without removing human judgment

Whatsly starts with templates and connected system events, then adds carefully labelled AI assistance where a person can review the result.

Useful for

Support teams answering recurring questions
Operations teams sending event-based updates
Sales teams standardizing next-step messages
Businesses connecting their own workflows

What it helps you do

Keep the customer conversation connected to the next business step

Start with repeatable messages

Create and manage reusable templates for the questions and updates your team sends often.

Connect events from other systems

Use scoped API access and signed webhooks to connect order, booking or internal operational events to Whatsly.

AI assistance, with a clear boundary

Reply recommendations are in early access. Chatbots, conversation summaries, intent routing, greetings and away-message rules are coming soon.

How the workflow fits together

A practical automation path

Begin with the repeatable message, connect the business event that triggers it and keep the conversation available when a customer responds.

1
Define the repeatable message
Create a reusable template for a common answer, reminder or operational update.
2
Connect the event
Use a commerce connector or scoped API call to send the message at the right business moment.
3
Keep a person in the loop
Review early-access AI recommendations and continue customer replies from the inbox.

Early Access

Available in early access

Templates and connected API workflows are available. AI reply recommendations are in early access. Native rules, routing, greetings and away messages are coming soon.

Explore product features

Common questions

What teams ask about automation

Answers about features, access and how the workflow fits your team.

What WhatsApp automation is available in Whatsly?

Teams can use reusable message templates and connect external events through the API, webhooks and supported commerce integrations.

Does Whatsly include an AI chatbot?

Not as a generally available feature. AI reply recommendations are in early access, while chatbots, summaries, intent routing and knowledge-based responses remain planned.

Can a teammate take over an automated conversation?

Customer replies remain part of the conversation workspace so a teammate can continue the exchange. Advanced automated handover rules are not yet generally available.